Delay a step
Use Wait to hold a run for a while before the next step, such as sending a follow-up three days after a sign-up, or a reminder at 9:00 on the morning of an appointment.
To wait for someone to respond instead of for a time, see Pause until someone responds.
Wait for an amount of time
- Where the flow should pause, click Add Step, open Built-in, choose Wait, then Wait For.
- Set Duration and Time Unit, for example
3Days. The units are seconds, minutes, hours, days, weeks and months.
Wait until a date and time
- Add Built-in › Wait › Wait Until.
- Set Date & Time. You can pick a date, or use one from an earlier step, such as an appointment time from a form.
- Choose the Timezone the date is in. The default is
Asia/Tokyo. - Choose what happens if the date has already passed, in How should we handle dates in the past?:
| Option | When the date has passed… |
|---|---|
| Continue if it's up to 15 minutes / one hour / one day (default) / one week / one month | Continue straight away if it passed less than that long ago. Otherwise the step fails. |
| Always continue | Continue straight away. |
| Stop and throw an error | Fail the step. |
While a run waits
- The run isn't finished while it waits. It continues with the next step when the wait ends, and you can follow it in Executions.
- A wait inside a loop pauses each pass, so 10 items with a 1-hour wait take 10 hours.